Product

Every customer inquiry, handled automatically.

Rao is the layer between your business and every new customer who reaches out — replying, following up, and keeping every conversation in one place.

Core capabilities

Automated Replies

Every new customer inquiry gets an on-brand, context-aware reply within seconds — across email, web forms, and ad lead forms.

Rao schedules and sends spaced follow-ups automatically, and cancels the moment a customer replies. No double-sends, no nagging.

Every inquiry, reply, and follow-up lives in one inbox. Search, review, and pick up any conversation in seconds.

Capture name, email, and message details from website forms, ads, and forwarded emails — automatically structured into a customer record.

See exactly where every customer is — waiting, replied, needs review, or scheduled for follow-up — without spreadsheets.

Platform

Rao plugs into where your customers already reach out — forms, email, ads, and custom workflows.

Connect any existing contact, quote, or booking form. Submissions flow straight into Rao and trigger an instant reply.

Forward inquiry emails from Gmail, Outlook, or your business address. Rao parses, replies, and tracks the thread.

Push leads in from any source — landing pages, booking platforms, or custom workflows — using a simple webhook endpoint.

Works alongside the tools you already use for booking, scheduling, and customer records. No rip-and-replace.